The company had planned to adopted the Buy-back Scheme

Under Buy back Scheme, in cases where the customer wants to discard their old product, they may call at the Toll Free number (1800-102-5679) and our representatives shall approach to the customer and buy the said discarded product from the customer and in consideration. The Customer shall also be free to deposit the discarded product at the nearest collection point and he will get the discount voucher and shall be eligible for the discount on purchase of selected new product of the Company. The company will coordinate with other independent vendors who may sale the ewaste/EOL product collected by them.

The company will furthermore elaborate its scheme and shall keep updating the same based on the experience faced while implementing the said schemes on a quarterly basis.

Direct Collection from Customer’s premises

For collection of e-waste The Company has setup toll free number where any customer may call and register itself for either depositing its old product as free of cost or otherwise under buy-back programme initiated by company. The company shall give its toll free number on their product manuals, website, social networking platforms and at its various connected premises for its customer information for disposal of their of e-waste. The customer can directly call on these numbers and the e-waste will be directly collected by the company or by its recycler partner. The company has recycler partner who has manage logistic service through TCI EXPRESS LIMITED Ltd. available at most of the locations at its collection centers.

Recycling of E-waste:

The company has tied -up with the E-Waste Recyclers India (EWRI) for collection of all our E-waste on PAN India and disposes the same at their plant at E-50, UPSIDC, Kosi Kotwan, Mathura, UP-281403 and India. Customer can reach or call on Toll Free No 1800-102-5679. Our representatives explain them about process of disposal and make them aware about nearest drop point available to drop the e-waste also give information about incentive we will offer to them against their end of life product. If any customer wants to handover the material from their door steps, we do send either our logistics team or E-waste Solutions team to collect the items and channelize the same to our e-waste partner plant for finalprocessing